Refund Policy

At Aqua Spartan Health, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.
 

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• Item must be unused and in original condition

• Item must be in its original packaging

• Proof of purchase is required
   

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

• Opened or used beauty/skincare products

• Personal care items

• Health supplements (if opened)
   

Refunds

Once your return is received and inspected:

• We will notify you of the approval or rejection of your refund

• If approved, your refund will be processed to your original payment method within 5–10 business days
   

Return Shipping

• Customers are responsible for return shipping costs

• Shipping fees are non-refundable
   

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery

• Include photos of the item and packaging

• We will offer a replacement or full refund at no extra cost
   

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us first.